Initiatives by Telecom Operators to Facilitate Customers During The Coronavirus Pandemic
In light of the present COVID-19 pandemic, telecom operators have been undertaking many initiatives to facilitate their subscribers across Pakistan and to provide them with awareness about Coronavirus & uninterrupted services.
In this context, on Pakistan Telecommunication Authority (PTA)’s directions, SMS on precautionary measures against COVID-19 in national & regional languages are being sent to all mobile subscribers on a regular basis. Cellular Mobile Operators (CMOs) have replaced their standard ring back tone (heard by caller when a call is being made) with messages about COVID-19 preventive measures.
New packages/offers (by giving additional data and on-net voice minutes) at low prices have been launched by all CMOs to facilitate people to stay and work from home (details are available at operators and PTA’s websites).
Other initiatives include the abolishment of balance validity period by Jazz and extension in balance validity period by Zong, free Whatsapp and balance share..